How to Apply for Survivor Benefits In Uganda

Apply for Survivor Benefits In Uganda By Online

Pension fund application must be filed no later than 60 days following the member’s date of death.Apply In-Person

  1. In order to apply for survivor benefits, the applicant should fill out the appropriate application form and then submit the form (in the person) to the branch office. Application forms are available on the internet and at the majority of NSSF branches.
  2. Members who qualify for benefits at their nearest NSSF office. Members could be required to be able to provide additional evidence.
  3. To avoid any problems, the claimant is required to show evidence of their identity. If required an investigation to this to this effect will be carried out by the funds.
  4. After filling out the application form, the applicant or claimant should contact their local government (i.e. the administrative office in your district of residence) to sign off on the Applications for Survivors Benefits PensionForm / Provident Fund on your form. The local administration includes the Chief administrative officer/Deputy CAO.
  5. Complete the application form along with the documents required (in the person) to your local NSSF office.
  6. A NSSF officials will review your application and transfer your survivors’ benefits to your account in the bank.

Required Documents For Apply for Survivor Benefits

  • Certified copy of marriage certificate or any other evidence of marriage if it was the case that the person who died was married.
  • A current passport-sized photo of the person who is the claimant
  • The claimant’s copy of valid Personal Identity e.g. National Identity Card/Driving Permit/Passport/Financial Card/ Employer Identity Card.
  • Alien registration card or work authorization of the deceased, for Non- Ugandans.
  • The evidence of the claimant’s account information e.g. Bank slip, 1 page of a Bank Statement, Bank letter to confirm the bank’s details.
  • Death Certificate for the member from the National Identity and Registration Authority(NIRA).
  • A letter of introduction from an employer who employed the member who died OR introduction letter sent by the LC.
  • Birth Certificates of Children as well as Marriage Certificate or customary marriage letter to spouse for claimants who were not registered or updated in the name of the person who died, and for new registrations.
  • Directions or maps to the Ancestral burial site/home.
  • Certified copies of the petition to those letters of Administration as well as the Letters of Administration OR certified copies of the Will of Deceased and Grant of probate for benefit claims up to UGX 5M or more.
  • News Paper Gazette for benefits claims of UGX 5 million and over.
  • Certificate of Non-Objection for the Claimant to get the letters of administration required for claims that have an estate value of more than UGX 50 million.

Notice: Present original documents when you file a claim, to allow comparison with copies.

Office Locations and Contacts

National Social Security Fund(NSSF)
Plot 1 Pilkington Road,
Workers House, 14th Floor
P.O Box 7140, Kampala, Uganda.
Phone: +256 313-331-755.
Toll free: 0800 286 773.
Site: National Social Security Fund.


The next list is the order of Eligibility:
First- Spouse/Spouses

  • Husband/wife(s) and
  • Minor children younger than 18 years (old fund)
  • Children under 25 years of the age of (new fund)
  • Children who are minors or under 25 and who are recognized as suffering from mental impairment must be paid by guardians.

Second – All Children.

  • In the event that both parents are deceased (Minor Children will receive a payment by the guardian)

3rd – Parents.

  • The deceased member was not married and did not have children

Fourth Brother/Sister.

  • A deceased person who died was not married, did not have children, and both parents are deceased.

Fifth – Grandparents
Sixth -Others/next of Kin

  • Each applicant must demonstrate dependence and present an official Grant Letter of Administration with regard to the benefits received by a deceased member.


This application is free of cost.


The courses offered by these centres can last between one and six weeks.

Documents to Utilize

Processing Time

This process will take an estimated of three months to finish.


  • Claimants are required to fill in all necessary forms accurately.
  • The claimant is advised to submit their claim personally at the closest office.
  • The processing of all benefits takes place at the NSSF office.
  • The benefit forms must be signed by the claimant’s previous employer that contributes to the claim.
  • Pension fund applications must be filed no later than 60 days after the Member’s date of death.

What is the process to be followed:

  1. Fill out the Application for Survivor’s Benefit Formulation
  2. Contact your local government (i.e., the administrative office within your district of residence) to sign off on the form you submitted
  3. Complete the application form and the required documentation (in your own person) to the closest NSSF office.

Requirements Information

  1. Information about deceased member(Name,Member Number, ID number)
  2. Home Particulars (Nationality,County,District,Location , Sub-Location)
  3. Information about employment
  4. Specifics of the claimants (Full names, age ID card number , address and phone number, relationship with deceased)
  5. The current home information
  6. Thumbprints of claimant(s)
  7. Confirmation from the chief administrator/deputy CAO.of the district that is home to the deceased.

The Document is required

  • This benefit is paid to: This benefit is payable to the survivor(s)/dependents(s) relative(s) of a deceased member.
  • The dependent relatives of the beneficiary are eligible to receive these benefits in the order listed below:
  1. The spouse of the person who passed away.
  2. Every child, regardless of gender or age (if the spouse or spouse of the member who died also died or the deceased person were a parent who was single).
  3. Parents of deceased (if the deceased person did not marry and did not have children)
  4. Brothers and sisters who were deceased (if that the person who died was not married, had no children and both parents have passed away)
  5. The guardian for those children who are the members of the dead member (where both parents have passed away and all of the children of deceased members are minors)
  6. An applicant with the letters of administrator (where all dependents have been exhausted)

External Links


  • A person who does not reveal or misrepresent any significant information, regardless of whether the disclosure or misrepresentation is fraudulent and thus receives benefits he’s not entitled to because of the failure to disclose or misrepresent is responsible for repaying the benefits after 21 days.




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