How to Obtain Tour Operators, Agencies or Travel Office Permit (License) In Ivory Coast

Obtain Tour Operators, Agencies or Travel Office Permit (License) In Ivory Coast By Yourself

  • The applicant who is eligible should go to at the Direction du Guichet Unique (DGU) located in Abidjan or in the vicinity of or near DR as well as the DD inside. Go to the customer service desk and indicate your interest.
  • Take the application form to the license desk , and complete it in a precise manner.
  • Complete the form and submit it along with the necessary document (listed below) for processing and verification.
  • Pay the license fee at the local bank and you’ll receive receipt.
  • If an authorized official finds that all requirements to fill out the application are met you will be informed of the result within 21 days, and issued with the license.

Register Online

  • Log in to the e- government service portal if you already have an account. If you don’t already have an account click “create your account” at the bottom of the button.
  • After clicking the “access services “you will be taken to the next page. choose “Ministry of tourism MINTOUR/DGU” then click on “Tour offices or travel operators” and then click on “professional authorization for tour operator, travel agencies or travel offices”
  • You will be taken to the next webpage. Click on “To begin “to begin the process of applying,
  • Complete all mandatory fields precisely by following the steps as laid out:
    • Contact details for the applicant page (full names, occupation and nationality, date/place of birth and phone number(s),email address) and click “following”
    • Information on how to establish page(Name for establishment type the establishment is located, its legal status geographical area, address, number of employees, days and hours of operation, and investment amount) then click “following”
    • Information on the Act Cost page {in the hotel category)then select “following’
    • Page for Vouchers “upload the necessary documents that are listed either in pdf or JPEG format (size less than 2MB) and click “following”
    • Pay page (select the method of payment you prefer, and then accept to be able to read the conditions and terms).
    • Verify that the data provided is correct by clicking “modify request” A summary of the for verification will appear to verify and change if needed.
    • If you are confident that the details that you entered is accurate, click “validate and pay”
  • Go to your local Direction du Guichet Unique (DGU) office to pay of the license fees in the DGU cash counter. Upon which you will receive a receipt. an invoice
  • If an responsible official confirms that all requirements for filling out the application have been met, will be informed of the decision by phone, SMS or via email in the space of 21 business days. Then, you will be issued with the certificate.

Required Documents For Obtain Tour Operators, Agencies or Travel Office Permit

  • A request form that can be printed to be picked up at the DGU.
  • The photocopie of CNI or any genuine document
  • A Nationality certificate of nationality
  • A criminal record
  • A Residence Certificate
  • A life-long certificate and good character
  • An attestation or certificate of work that demonstrates the professional expertise of the manager or promoter (BTS tourism with 3 years work experience or a Master’s degree with two years of work experience, or five years for those who are not graduates)
  • A sincere certified CV
  • A duplicate of the receipt for payment at the Rege du MINTOUR
  • Note The file is provided in 10 copies which include nine (09) bound photocopies as well as an original batch

Office Locations and Contacts

Ministry of Tourism and LeisureAddress: Postel Building 2001, 19th Floor
Secretary to Minister (+225) 20242659
Secretary to the Director. Cab: (+225) 20242662 Chef’s
Secretaryariat Cab: (+225) 20242664

Direction du Guichet Unique (DGU)
Address: CocodyVallon Rue des jardinsAbidjan
Contact:(+225) 20323431
BPV 184. ABJ

For more details, please contact
The direction to the One Stop
Shop SIGNAL, an apartment building in the opposite direction of CGECI
Telephone: (+225) 05638463/49326303


  • Any economic operator (citizen/foreigners)


Fees for licences 200,000 FCFA

Processing Time

If all requirements are met The permit process must be completed within 21 days after the submission in the form of an application.

Requirements Information

  • Contact details of the applicant ;(Full names, professional country of birth as well as mobile number(s) as well as email addresses)
  • Details about establishment ;(Name for establishment type the establishment is located, its legal type geographical address, location the number of employees, working hours and days the amount of investment, hotel category)

The Document is required

A professional approval certification is document which certifies that the person has met the requirements for being an agent for tour operators or travel agent, as defined in the Ministry of Tourism and Leisure.

External Links



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