How to Apply for Refugee Passport (Special Traveling Document) In Uganda

Apply for Refugee Passport (Special Traveling Document) In Uganda By Online

  1. An applicant that is eligible should complete all required information and visit at the Ministry of Immigration or Regional Immigration Office, approach the services desk and ask for the application form.
  2. Go through the instructions attentively and then fill it in accurately using an uncluttered handwriting,
  3. The applicant must then make with the payment method to visiting this Uganda Revenue Authority (URA) website using the online procedure provided below.
  4. When you print the acknowledgement receipt for payment on the URA portal, head to the bank that you have selected in the URA fee application form. There, make the payment required on which you will receive an official bank receipt slip to serve to prove the payment.
  5. Place your documents in a manila folder and hand them in PERSON to the officer who is receiving them who are located at the Passport Receiving Section at the Ministry of Internal Affairs or your local Passport Control Office or the Regional Immigration Office.
  6. The application will be checked and processed thoroughly in the Office of the premier ministry (OPM) as well as the immigration office. If all information is correct you will be issued with a passport.

Process online

  1. The applicant should follow the following steps to conduct the assessment of your choice (register the amount you wish to pay) on the URA website portal . Log into (URA site), On the URA homepage, click the link for e-Services.
  2. You will be taken to the next page. select payment registration under the payment section.
  3. Select another NTR. Then you will see a form asking you to complete the following fields:
    1. MDA: Select Directorate of Citizenship and Immigration.
    2. Another NTR Head: Choose the NTR Head you applied for. Be aware that the amount will be filled itself by default.
    3. BPAF Number File numbers begin with the letters IM/Number/Year (Do make sure to leave no spaces or gap in entering the number of the file).
    4. Payment Method: Under Bank Details Choose the most preferred payment method, e.g. cash, cheque, etc.
    5. Manual Bank Payment Mode
    6. The name of URA’s Bank: Choose URA’s preferred Bank of Your Choice. (E.G UBA, DTB, Orient, Etc.)
    7. Input The Text Image as You Imagine It.
    8. Select Accept, then then sign up.
    9. Print out the acknowledgement receipt acknowledgment receipt
Note: All fields marked by the red star are required. Don’t fill in the numbers TIN until the computer requests.

Required Documents For Apply for Refugee Passport

  1. Fill out and sign the form
  2. Slip of receipt from the bank (proof of the payment)
  3. Identity card for refugee
  4. Attach a copy of the birth certificate and an adoption order consent form from the parents/guardians of minors
  5. Include any other information that might be pertinent to the application. Attach any other information that may be relevant to the
  6. 3. Colored Passport size photos, with white background

Office Locations and Contacts

Ministry of Immigration
Plot 75 Jinja Road
P. O. Box 7165/ 7191
Kampala Uganda Uganda
Contact phone number: +256 414 595 945
Fax: +256 414 348 707
Web site: Immigration

Regional Offices Arua Office
Ministry of Justice / JLOS building: Nebbi Road Arua

Gulu Office
Ministry of Justice / JLOS building: Gulu Municipality

Mbale Office
RDC Building for Administration: Masaba Road

Masindi Passport Center
Masindi Town

Hoima Passport Center
Kampaya House Old Fort-portal Road Hoima town

Mbarara Regional Office
Mbarara Adminisration block: Mbarara-Kabale Road

Masaka Regional Office
Administration Building block: Masaka Municipality

Jinja Regional Office
Administration block: Busoga Square

Mubende Regional Office
RDC building

Fortportal Regional Office
Administration Block: Boma Road

Lira Regional Office
District Chambers Building Dr. Obote Avenue

Mityana Regional Office
RDC building

Kampala Main Passport Office
American: Plot 75, Jinja Road next to British Tobbacco plant (BAT)


  • Refugees are living in Uganda


  • The fee for application will be exactly the same way as the standard fees for passports UGX 250,000
  • Fees information


  • It is valid for 10 years so long as refugee status remains in force.


  • How do I fill in the form?
  1. All applicants must have an identification card from the country at the time of interview.
  2. Parents are required to sign the consent form when applying for passports for their children.
  3. First time applicants need to fill out all sections, excluding section 7 on this form.
  4. The person who is recommended in section 8 must be a citizen of Uganda with some sort of standing.
  5. Photograph
    1. (2) duplicates (3) of passport-sized photographs of the applicant are required to be submitted with the application.
    2. Photographs should be taken face-to-face without a veil, hat or hat and should not be hung with eyes and ears clearly visible.
  6. Candidates must present the required documents in each category (ie. the National ID (NIN) Birth certificate for marriage naturalization certificate Letter of recommendation the recommendation letter, copy of ID the consent letter photo of passport size or adoption certificate)
  7. The applicants must appear following the payment process using one of the platforms: debit or bank card or VISA.
  8. Candidates may request their fingerprints taken prior to the application.
  9. Damaged, lost, or mutilated passports can be fined 100,000 shs
  10. The applicant is required to make a legal declaration (affidavit) in the event of theft or loss

Requirements Information

  1. The full name of the person applying
  2. Birth date of the applicant
  3. The nationality of the applicant
  4. Address of residence of the applicant
  5. Information about next of kin
  6. Parent’s details
  7. The specifics of the origin of the applicant
  8. Marital or gender status of the applicant
  9. Occupation

Documentation is needed

  • It is an entry document issued to individuals who are recognized as refugee in Uganda which allows the person to to travel to countries that accept the passport.

Information that can be useful

  • The entire Directorate of Citizenship and Immigration control (DCIC) services are paid for at any bank that receives NTR for the Uganda Revenue Authority. It is easy to do your own research prior to entering the bank to pay. This is not just a way to save some time but will also allow you to determine exactly what amount you will need to pay to get the service.

Other uses for the Document/Certificate

  • The Passport is a identification proof.

External Links



Leave a Comment