How to Register as a Customs Clearing Agent In Uganda

Register as a Customs Clearing Agent In Uganda By Online

  1. Customs Clearing agent may go to one or the Uganda Revenue Authority (URA) offices near you. Go to the counter, and ask an application form to register.
  2. Take the time to read the instructions carefully and then fill out the form correctly if you are unable to complete it, ask for help by the personnel.
  3. Complete the form and submit all the necessary documents to the official who will confirm that your information is correct and enter details to URA’s computer system. URA Computer system.

Required Documents For Register as a Customs Clearing Agent

  • Request addressed to Commissioner Customs Department.
  • Non-individual TIN that allows export and import being an official tax type.
  • A clearing agent’s license for Customs cleared by Commissioner Customs. Commissioner Customs.
  • Valid license number valid for the duration of.
  • Customs Agency employees must have valid TINs. Customs Agency employees must have valid TINs and up-to-date email addresses.

Office Locations and Contacts

Uganda Revenue Authority Headquarters:
Plot M193/M194, Nakawa Industrial Area,
P.O. Box 7279 Kampala, Uganda.
Phone: +256 414744000, 0800117000 (toll free)
Website: Uganda Revenue Authority

Additional offices: Kampala South located in the Old Kampala Mosque,
Kampala North is located inside Bwaise (Mulago Kalerwe Round about).

Uganda Revenue Authority (URA)
Crested Towers (Tall Tower)
Tel: 041-7443000, 041-7443134

Uganda Revenue Authority (URA)
Nakawa (HQRS)
Tel: 041-7440000, 041-7442042


  • The Commissioner is only able to register companies or individuals who are knowledgeable about Customs clearance and who have offices equipped with technology, such as computers


  • The License Fee Nil


  • Validity: 1 year

Processing Time

  • Maximum Processing Time: Instant.


  • The applicant should have a permanent office, the exact address of which will be stated on the application form to register to ensure that customs verification is done
  • Indicate the bankers listed on the application
  • Articles of Association and Memorandum for the company
  • Certificate of registration for the company
  • Tax Identification Numbers of the business and directors.
  • Identification cards, passports, or other identification documents of the staff and directors suggested to handle directly or sign customs documents ,
  • Recent passport-sized photographs of staff and directors duly verified by a Notary Public or an Oath Commissioner.
  • Agency: Uganda Revenue Authority
  • Contact office: Licensing Office:

Requirements Information

  • Name of the applicant
  • Registered Address
  • Street/Road
  • Plot No
  • Telephone No.
  • (Type of your company (Sole proprietorship/Partnershipor Limited Company)
  • Names, occupations, Nationalities of Directors/Partners, proportion of shares held by in any other business currently being managed by your partnership or company (State registered name and address)
  • New application or renewal
  • If renewing, indicate when you were first you became an agent of Customs
  • The License Number of the previous license and the place it was the license was issued
  • Experience in clearing of products through Customs
  • Name(s) of prior persons/employee(s)
  • Names of Bankers
  • Autorized Capital of the Company
  • Paid up Capital
  • Names, ranks and titles of employees as well as their citizenship.

The Document is required

  • The Customs agents are individuals or organizations that have been registered by Customs Commissioner. Commissioner of Customs to Act on behalf of exporters and importers. In certain Partner states it is mandatory to employ the services of a Customs agent to clear products through Customs.
  • Customs Agents must be registered by the Commissioner prior to when they are allowed to participate in the process of clearing products through Customs.
  • To capture Customs Clearing Agent’s information on the URA website.

Information that could be helpful

  • The successful applicants who are recommended for registration are contact and asked to make a payment.
  • The registration office will notify the applicants by phone to inform them that they must get their permission letters from the agent to sign up.
  • The applicants must abide by the requirements of the letter, and then present the letter to the Registry Officer.

External Links



Leave a Comment