How to Renew Pharmacy Licence In Uganda

Renew Pharmacy Licence In Uganda By Online

  1. Every renewal of a license for a pharmacy application must be submitted via an online platform of the National Drug Authority management information system, which is an online platform.
  2. Any applicant who wishes to renew their license will be given the credentials for access to NDAMIS on an inquiry.
  3. The applicant must pay all the fees that are prescribed according to the regulations upon applying through the payment system online.
  4. To renew a license for pharmaceuticals applicants must make contact with for assistance with the National Drug Authority Management Information System.
  5. The applicant must ensure that he/she has all the necessary documents required to make this process successful. These documents can be found in”Required Documents” under the “Required Documents” section on this page.
  6. The payment of the appropriate fees must be made. The details of the payment is available in this page’s “Fees” section on this page.
  7. When the procedure is complete Following the completion of this process, the Authority will within 60 days of receiving an application to issue the applicant a practice license on the prescribed form, after finding that
    • is legally registered or enrolled.
    • is not the reason for being suspended from practice and
    • is in compliance with the other conditions that the Authority can prescribe, including the fulfillment of the requirements prescribed for continuing professional education during the one year.

Required Documents For Renew Pharmacy Licence

  • Clearance from the Ministry of Trade, Industry and Cooperatives for non-nationals.
  • Certificate of decomposition of expiring drug prior to the issue of a new Licence.
  • Previous approval from the National Drug Authority to pharmacies that had a licence to be operating in the closing year.
  • Proof of Services/business-registration/registering.
  • Original registration certificate (Business name)
  • Certificate of Incorporation (Company)
  • Letter of confirmation sent by Uganda Registration Services Bureau
  • Original KCCA receipt from the year prior, indicating that there was business.
  • The original rent and tenancy agreement from the Landlord to the new company.
  • The original trading license from the previous year to allow an already established business.
  • A previous certificate of the suitability of the premises
  • License to run the retail or wholesale pharmacy
  • A previous Certificate of Full Name as a Pharmacist
  • In the event of a change of the supervisor of the pharmacist from one pharmacy to another, evidence of the pharmacist’s role as a director must be provided to the National Drug Authority.

Office Locations and Contacts

National Drug Authority Secretariat office
Plot No. 19 Rumee Towers, Lumumba Avenue,
P.O. Box 23096 Kampala, Uganda.
Tel: +256-414-255665, +256-414-347391/2
Fax:(256) 41-255758
Website : Drug Authority

Pharmaceutical Society of Uganda
Plot 22 Tufnell Drive, Kamwokya Kampala
P.O. Postal Box 3774 Kampala, Uganda.

The Kampala Capital City Authority Head Office
Tel: +256 204 660000, +256 414 581294
Physical Address: Plot 1-3 Sir Appolo Kaggwa Road
Mailing Address: PO BOX 7010 Kampala, Uganda
Kampala Capital City Kampala Capital City
Contact Email: Email this Agency
Website: Capital City Authority

Ministry of Local Government
Workers house
2nd Floor Southern Wing
P.O. 70737 Kampala
Tel: +256-041 341224
Fax: +256-041 258127/347339
Website: Ministry Website

or Call for your Municipal Council offices across the country . Regional Offices of the Municipality
Municipal council headquarters offices are scattered throughout the nation.

Gulu Municipal Council HQ
C/O District Local Government Airport road
P.O.BOX 201 Gulu
Phone: +256 751000910
Email Address:

Mbarara Municipal Council HQ
Council Building (White House)
District Local Government Lot No. 12 Galt Road, Mbarara
P. O. Box 290 Mbarara, Uganda.
Phone: +256 485420955
Website : Mbarara Municipality

Jinja Municipal Council HQ
Town Hall.
District Local Government Busoga Square
P.O Box 720, Jinja, Uganda
Email Address:

Entebbe Municipal Council HQ
District Local Government Circular Road, Plot 2A Entebbe.
P.O Box 32 Entebbe, Uganda
Phone: +256 772 489 466
Email Address:
Website : Entebbe Municipality

Bushenyi District Local Governance
District Local Government Mbarara – Kasese road.
P.O Box 01 Bushenyi, Uganda
Phone: +256-485-43575
Email Address:
Website: Bushenyi Municipality

Lira Municipal Council HQ
District Local Governance Lira District Local Government Lira Gulu Road.
P.O.Box 49 Lira, Uganda
Phone: +256(0473) 420219
Email Address:
Website : Lira Municipality

Kasese District Local Governance
District Local Authorities Rukooki, Kasese
P.O Box 250, Rukooki, Kasese, Uganda
Phone: +256 392888974
Mail Address: /
Website : Kasese Municipality

Kitgum Municipal Council HQ
The District Local Government of Achua County Kitgum
P.O Box 28,Kitgum, Uganda
Website : District

Mubende District Local Government
The District Local Government of Mubende Town
P.O Box 93,Mubende Uganda
Phone: +256-392080149
Email Address:

Hoima Municipal Council HQ
District Local Government Hoima, Kampala Road
P.O.Box 149, Hoima, Uganda
Phone: +256 772 566776
Email Address:
contact Link Hoima

Kira Municipal Council
P.O Box 25749, Kampala, Uganda
Phone:+256 0414696923
Website : Kira Municipality

Nansana Municipal Council HQ
District Local Governance Nansana Town Wakiso
P.O Box 7218, Kampala Uganda
Phone: +256 702 459893, +256 704 308272
Contact Email:

Masaka Municipal Council HQ
District Local Government Plot 11 Elgin Street
P.O.BOX Masaka, 201 Masaka
Mail Address
contact Link Masaka


  • Any person of 18 years carrying out business in Municipality/Division/Town/City/Kampala City Council Authority’s jurisdiction.
  • Other than those who are exempted by Section 8(2) (b) of the Trade Licensing Act are eligible to renew the trading license of Pharmacies.


Renewal Fee

  • (a) Grade I – 600,000 Ugshs
  • (b) (b) II (b) Grade II Ugshs
  • (c) 3. Grade 240,000 Ugshs
  • (d) Graduation IV 126,000 Ugshs


Valid for one year.

Processing Time

Maximum Processing Time: 2 days.


  • Pharmacies are able to be relocated within the area however the new location must be within the 200-meter distance from the closest existing pharmacy.
  • Pharmacies who wish to change their management have to be licensed with a valid license.
  • Changes in Licence i.e pharmacy to a drug shop licence, wholesale Licenses , to retail licenses, and the reverse should be treated as new applications, and be subject to applicable regulations.

Required Information

  • Name of the customer
  • Business Name
  • Staff list of the auxiliary personnel
  • Letter of commitment from the pharmacist
  • Letter of commitment from the Auxiliary Staff
  • National Drag Authority invoice.
  • Information about the property i.e. house that is rented or owned.
  • Name of the proposed License Holder (if it is a limited company, Please provide the your country and the year of registration)
  • License Number (if available)
  • Business Information
  • Principal address
  • The exact location of the properties that this application concerns.
  • Specific Activities in relation to the application
  • Capital Formation and Structure

Information that could be helpful

  • All applicants must gather applications from the following places:
  • District Assistant Drug Inspector (DDI) located at the DHO’s office. DHO in each district.
  • Regional office, located in the following places:
  • Central Region-Premier complex Nakawa.
  • South Eastern Region-Rippon Gardens, jinja
  • Eastern Region-Kwapa Road, Tororo
  • Northern Region-Erute Road, Lira
  • Western Region- Mugwana Center,Plot30,Old Toro Road Hoima
  • South Western Region-Kamukuzi, Mbarara
  • West Nile Region-Plot1 Mount. Wati Road Anafiyo-Arua NDA headquarters, Plot No. 46-48. Lumumba Avenue, Kampala.




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